ONLINE STORE:
Exchanges for orders placed on the website are valid within a period of up to 30 (thirty) calendar days after receiving the product, and returns within a period of 7 (seven) calendar days after receiving it.
The products to be exchanged or returned must have the attached tag, the hygienic protector in perfect condition, all accompanying accessories, and without any odors or signs of use.
If you made the purchase on the website, you can also exchange items in our physical stores.
PHYSICAL STORES:
Purchases made at our physical stores have a period of up to 30 (thirty) calendar days for exchanges. However, we do not accept returns for purchases made at physical stores.